Delivery & Postage
FREE delivery for orders (UK only)
The majority of our products are handmade to order. We will aim to despatch your order within 5 working days, (some of our larger items may take longer due to a longer firing time in the kiln). However some of our products may already be made and in stock and therefore will be despatched 1-2 working days from your order being placed. If you would like a more specific timeframe then please do not hesitate to contact us on 01409 254333 or at firstname.lastname@example.org before placing your order.
Our products are well packaged before they leave our studio, however we accept that breakages may occur during transit. We will replace or refund any damaged products once we have received a photograph of the damaged item. Damaged items must be reported to us with 24 hours of being received.